Here are some simple and easy-to-follow tips from the Texas Bankers Association & Texas Department of Banking to help keep your online accounts secure.

  1. Monitor your accounts regularly
    Make sure that all transactions posted are ones you have authorized. Report any suspected fraudulent or suspicious activity to your bank immediately.
  2. Look out for strange emails
    Don’t respond to emails that claim to be from your bank (or any other company) requesting your account details or passwords. Banks will not reach out to you over email to ask for your account details.
  3. Avoid clicking links in emails
    It’s usually much safer to log in to your bank website manually to ensure you are entering a secure site.
  4. Change your bank passwords regularly
    Avoid using the same password across multiple sites and make sure you are choosing a strong password that is a mix of upper- and lower-case letters, numbers and special characters. Avoid using any words or phrases that contain your name, initials or your birthdate.
  5. Enable two-factor authentication
    Many financial institutions have added a layer of security for account holders. Two-factor authentication requires you to enter an extra verification credential before you can access your account.
  6. Disable automatic login
    Do not allow your web browser to store private username and password information for your online banking websites.
  7. When available, only use your bank’s official mobile apps
    Make sure you download apps from reputable sources such as the Apple Store or Google Play Store.
  8. Not sure if something is legitimate?
    Do you have questions about your bank’s technology?  Call them – they will be happy to help!