Remember the saying, “if it ain’t broke, don’t fix it?” In an age where many industries are moving toward technology over people, thus, eliminating the need for human interaction, traditional banking methods have fallen by the wayside. Banking is a relationship that should be nurtured between individual and bank, rather than between an individual and their mobile device. These everyday-transactions mean more than just depositing checks and getting your hard-earned cash out of the bank -- it’s about personalized relationships that allow bankers to help customers’ ever-changing needs during every season of life.

According to Allen Hudson, president of the Dallas Banking Center at NDBT, there are three integral ways in which relationship banking can benefit you:

  1. A relationship is established - Because a deeper relationship is formed between the customer and the banker, a more holistic understanding of financial needs and goals is established. This allows bankers to serve their customers in a specially curated way with one-on-one advising on how to achieve financial success.
  2. Financial knowledge is gained - Relationship banking allows personal advisors to administer their expertise on each financial matter one-on-one with their advisees. These financial conversations facilitate opportunities for a higher level of customer service and understanding of each facet of the banking process, while meeting the advisee’s needs and goals specifically.
  3. Children and families benefit - Through adopting a relationship with a bank, customers not only set themselves up for success, but also prepare their children for a future of financial freedom. Being transparent about money and modeling good money management habits allows parents to demonstrate the value of being money-wise to their children. As a result, it is common for banks to administer their services throughout multiple generations.

Does your bank provide services for smarter choices in business and life, while engaging with you through relationship-based banking? If not, consult one of our financial experts at NDBT today about your short and long-term goals. Visit for more info. Member FDIC.