Banking Safely Online

Online banking is one of the most convenient, efficient, and secure technologies developed this millennium. But, like any online tool, it is up to the user to be diligent with processes to help make each experience as safe as possible.

Following are tips offered by the Texas Department of Banking, Texas Bankers Association, and NDBT to assist in efforts to keep your online banking safe and secure:

Monitor Your Accounts Regularly. Make sure that all transactions posted are ones you have authorized. Report any suspected fraudulent or suspicious activity to NDBT immediately.

 Look Out for Strange Emails. Don’t respond to emails that claim to be from NDBT (or any other bank or company) requesting your account details or passwords. Banks will not reach out to you over email to ask for your account details.

 Avoid Clicking Links in Emails. It is usually much safer to log in to the bank website manually to ensure you are entering a secure site.

 Change Your Bank Passwords Regularly. Avoid using the same password across multiple sites and make sure you are choosing a strong password that is a mix of upper and lower case letters, numbers and special characters. Avoid using any words or phrases that contain your name, initials or your birthdate.

 Enable Two-Factor Authentication. Many financial institutions (including NDBT) have added a layer of security for account holders. Two-factor authentication requires you to enter an extra verification credential before you can access your account.

 Disable Automatic Login. Do not allow your web browser to store private username and password information for your online banking websites.

 When Available, Only Use Your Bank’s Official Mobile Apps. And make sure you download apps from reputable sources such as the Apple Store or Google Play Store.

 Not Sure Something is Legitimate? Do you have questions about the bank’s technology? Contact us. We are happy to help!