Contact Us
Committed to you.
We are committed to providing an exceptional customer experience, and we encourage you to contact us with any concerns via the options below.
Contact Us
Committed to you.
We are committed to providing an exceptional customer experience, and we encourage you to contact us with any concerns via the options below.
Contact Us
NDBT
P.O. Box 801826
Dallas, TX 75380-1826
PHONE
972.716.7100
or 800.275.7966
24 HOUR ACCOUNT ACCESS
877.477.1145
REPORT IDENTITY THEFT – Federal Trade Commission
www.identitytheft.gov
Credit Report Disputes
NDBT may report information regarding your credit accounts with us to consumer reporting agencies and we make every effort to provide accurate information. If we report any inaccurate information about your account(s) to a consumer reporting agency, please notify us by completing the Consumer Dispute Form.
NDBT
Attn: Loan Operations Department
12900 Preston Road
Dallas, TX 75230
Consumer Complaint Notice
NDBT is chartered under the laws of the State of Texas and, by state law, is subject to oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against NDBT should contact the Texas Department of Banking through the following means:
In Person/Mail
1601 N Lamar Blvd, Suite 300
Austin, TX 78705-4294
Phone: 877.276.5554
Fax: 512.475.1313
Email: consumer.complaints@dob.texas.gov
Online: www.dob.texas.gov/file-complaint
