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NDBT Privacy Policy

FACTS

WHAT DOES NORTH DALLAS BANK & TRUST CO. DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • payment history and transaction history
  • account transactions and checking account information
When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons North Dallas Bank & Trust Co. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does North Dallas Bank & Trust Co. Share?

Can you limit this sharing?

For our everyday business purposes–
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes–
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes-
information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes-
information about your creditworthiness

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

Questions?

Call (972) 716-7100 or go to www.ndbt.com

What we do

How does North Dallas Bank & Trust Co. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We maintain other physical, electronic and procedural safeguards to protect this information and we limit access to those employees for whom access is appropriate.

How does North
Dallas Bank & Trust
Co. collect my
personal
information?
We collect your personal information, for example, when you
  • open an account or apply for a loan
  • make deposits or withdrawals from your account or provide account information
  • give us your contact information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • North Dallas Bank & Trust Co. has no affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • North Dallas Bank & Trust Co. does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • North Dallas Bank & Trust Co. does not jointly market.

Other important information

Special Notice for Texas Residents

HOW TO FILE A COMPLAINT.  We are chartered/licensed/registered under the laws of the state of
Texas and by state law are subject to regulatory oversight by the Texas Department of Banking. Any
consumer wishing to file a complaint against us should contact the Texas Department of Banking
through one of the means indicated below:
In Person or U.S. Mail:
Texas Department of Banking
Consumer Assistance Activities
2601 North Lamar Boulevard, Suite 300
Austin, TX 78705-4294
Telephone No.:
(877)276-5554
Email:
consumer.complaints@dob.texas.gov
Website:
https://www.dob.texas.gov
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Please Be Aware

Email messages are not always secure. We are not responsible for the confidentiality of communications sent to us via email. Generally, our security software does not encrypt email messages, unless we specifically send you a message via ShareFile. Email messages traveling across the Internet can be subject to viewing, alteration and copying by anyone on the Internet. Always exercise caution when submitting financial or personal information via email. Existing customers should always send confidential information through the secure portal located inside of their online banking session.
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